FAQs PAGE

Frequently Asked Questions - Jays Removals & Storage

How far in advance should I book my removal?

We recommend booking your removal as early as possible, especially during busy periods such as school holidays, month-ends, and summer months. However, we understand that not all moves are planned far in advance, and we will always do our best to accommodate short-notice or urgent removals where availability allows.

Do you offer local and nationwide removals?

Yes. Jays Removals & Storage provides both local removals within Telford, Shropshire, and surrounding areas, as well as nationwide removals across the UK. Whether you are moving locally or relocating further afield, we have the experience and vehicles to handle your move safely and efficiently.

Are my belongings insured during the move?

Yes. We take the safety of your belongings seriously. All items handled by our team are covered while in transit, giving you peace of mind that your possessions are protected throughout the move.

Do you provide packing services?

We do. Our professional packing service is ideal for customers who want to save time or ensure fragile items are packed securely. We can supply high-quality packing materials and carefully pack everything from kitchenware and ornaments to furniture and valuables.

Can you help with dismantling and reassembling furniture?

Absolutely. Our team can dismantle larger items such as beds, wardrobes, and tables before transport and reassemble them at your new property, helping your move run smoothly from start to finish.

Do you offer storage solutions?

Yes, we offer both short-term and long-term storage options. Whether you need temporary storage during a move or longer-term storage for household or business items, we provide secure, clean, and monitored storage facilities.

How much does a removal cost?

Every move is different, so we provide tailored quotes based on factors such as property size, distance, access, and additional services. We offer free, no-obligation quotes with transparent pricing and no hidden costs.

Do you move offices and commercial premises?

Yes. We carry out professional commercial and office removals for businesses of all sizes, ensuring minimal disruption and a well-organised relocation.

What areas do you cover?

We are based in Telford and regularly cover Wellington, Shrewsbury, Wolverhampton, and the wider Shropshire area, as well as nationwide moves across the UK